FAQ
Questions buyers ask us
Straight answers about what we do, what it costs, and how it works.
What does Trie Technologies do?
We automate repeatable office work for mid-sized companies, such as invoice and AP entry, quotes and order entry, customer and vendor requests, and recurring reports, inside the software your team already uses. A person stays in the loop on anything that matters.
Do we have to replace our software?
No. We build around the systems you already use, so your team keeps the tools they know. Nothing is ripped out.
Which systems do you work with?
We commonly work with QuickBooks, Xero and similar accounting software, ERPs that accept imports or draft orders, Microsoft 365 and Google Workspace email and files, and Excel and Google Sheets. If your system is not on that list, ask; the process matters more than the brand of software.
What size of company do you work with?
Mostly companies with roughly $20–50 million in revenue, where there is enough repeatable work to be worth automating but often no in-house team to do it.
How much does it cost?
A process audit is $4,500, fixed price, 1–2 weeks. A pilot build is fixed scope, 4–6 weeks, $12,000–$20,000. Ongoing support is $3,000–$6,000 per month. The first call is free.
What is included in the process audit?
We sit with your team, map where the time goes, and hand you a ranked list of what to automate, with a rough cost and payoff for each. It takes one to two weeks.
What does a pilot include?
We build the best first candidate from the audit inside your existing systems. Your team uses it on real work for 4–6 weeks, and we measure the time it saves. The scope and price are fixed before we start.
What if the automation doesn't work for us?
The audit is meant to find good candidates before you spend on a build, and if automation is not a fit we will say so. The pilot runs on real work so you can see the results before deciding on anything further; ongoing support is a separate choice.
How long does it take?
An audit takes one to two weeks and a pilot takes four to six weeks. Larger work is planned in steps after that.
How do you handle our data?
Setups run inside accounts your company controls, access follows your existing permissions, and we only use the data needed for the process. A person reviews anything that matters before it posts, ships or goes out.
Who owns what you build?
You do. You own what we build, including the code, and we document it so your team or another developer can pick it up.
Will people still review the work?
Yes. Automations draft and flag; people approve. Every automation has monitoring and a way to turn it off.
Do you build custom software, like web or mobile apps?
Yes. Workflow automation is our focus, but the same team also builds custom software end to end: web frontends, mobile apps, backend APIs and integrations, and hosting and deployment. See custom software development.
Can you help with a data warehouse or data pipelines?
Yes. We build data pipelines and right-sized data warehouses that pull numbers from your accounting, ERP and spreadsheets into one place for reporting. See data engineering.
Where are you located? Do you work remotely?
We are based in Ivyland, Pennsylvania, and work with companies across the United States, mostly remotely, with on-site visits where they help.
How do we get started?
Book a free 20-minute call. If automation is worth it for your business we will suggest a next step, usually the process audit; if it is not, we will say so.
Have a question that is not here? Book a free 20-minute call or email contact@trietech.io. See also our services.